I have Prorat *.* fix *8 (SE)

I can reverse connect to my victims, and I can see certain things on their pc..
however the following problems wont' go away.

-- I can't view any files with file manager blanks screen after I select the drive
-- Passwords won't save says I need to load a plugin.. I hit yes and it just hangs there. The only one that doesn't need that is the "Other" passwords which just gives me a white screen and doesn't actually display the passwords it says it received.

To sum it up.. I can basically only view system info.. That's it.

Anyone have any idea what I can do? I've even used another computer. with the same outcome.

thanks,
--Broken.